Inbound SDR

🌟About Mapal

We are a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. Mapal Group provides an integrated platform that helps restaurants, hotels, and contract catering brands optimize operations, empower their teams, and scale efficiently. Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate our growth.

💡Our Culture

Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big. These values drive everything we do, from how we support our customers to how we work together as a team. We seek individuals who embody these values, bringing passion and creativity to their work, taking ownership of their contributions, and embracing collaboration and innovation to achieve ambitious goals.

🎯Role Overview

As an Inbound SDR, you will be the first point of contact for prospects engaging with Mapal. You’ll play a key role in qualifying inbound leads, understanding customer needs, and converting interest into high-quality sales opportunities. You’ll work at the intersection of Marketing and Sales, ensuring a seamless lead journey and maximizing conversion across all inbound channels.

🛠 Key Responsabilities

• Manage and qualify inbound leads from marketing campaigns, website, and events

• Assess prospect fit, needs, and buying intent to prioritize high-value opportunities

• Engage with prospects via email, phone, and social channels

• Schedule qualified meetings and demos for BDM

• Maintain accurate and up-to-date data in the CRM

• Represent Mapal at trade shows and professional events, engaging with prospects and generating new inbound opportunities

• Work closely with Marketing and Sales teams to align on lead quality, improve conversion rates, and optimize inbound processes

• Provide feedback on lead quality and contribute to refining qualification frameworks

What we’re looking for

• 3-5 years of experience in an SDR, BDR, or similar commercial role (ideally in SaaS or tech)

• Fluent English and Spanish mandatory

• Strong ability to qualify leads and identify business opportunities

• Excellent communication and interpersonal skills

• Proactive, organized, and results-oriented mindset

• Comfortable in a fast-paced environment

• Experience with CRM tools

Equal Employment Opportunity

At Mapal, we believe our differences make us stronger. We’re proud to offer equal opportunities to everyone, no matter your background, identity, or life experience. What matters most to us is your talent, your passion, and the ideas you bring to our team. We’re committed to creating an inclusive workplace where everyone feels valued, respected, and supported. In line with applicable European regulations, we provide reasonable accommodations for candidates and employees with disabilities. If you require any assistance during the application or interview process, please inform the Talent Acquisition team.